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Opportunity to be part of a world-class logistics company


Applicants and successful candidates to any Siginon job advertisements are not required to pay any fees at any stage of the recruitment. No local agents have been appointed to recruit staff for any Siginon office.

All job applications will be placed in the Siginon website in the careers section: www.siginon.com/careers



At Siginon Group, our determination to achieve our vision of being a world-class logistics company is the driver of everything we do. We are proactively designing systems and processes that ensure operations excellence and peace of mind for our customers. Block by block, we are building a team of Qualified, Motivated, Competent and Energized individuals with a Winning culture to drive this vision. It’s with this in mind that we announce the below vacancies based at Siginon Head Office, JKIA - Nairobi.

SENIOR RELATIONSHIP MANAGER -1 POSITION

JOB PURPOSE

Reporting to the Group Commercial Manager, the job holder will be responsible for proactively developing business relationships and securing additional business opportunities from both new and existing clients to ensure optimum customer acquisition, retention and income generation from  integrated  solutions  to  customers.

Responsibilities:

  1. Lead, manage, review and evaluate the company’s Key Account Management strategy and annual plans.
  2. Establish customer relationship management policies, procedures, selling and reporting guidelines to support the customer relationship team in achieving the objectives set, in growing Siginon’s market share and in increasing revenue.
  3. Deliver agreed revenue and objectives on a monthly, quarterly and annual basis, and achieve  KPIs as per set targets.
  4. Proactively create and develop business opportunities with both new and existing clients in order to generate additional business and to enhance key relationships.
  5. Work effectively with the BDM to identify new products and growth opportunities, which will offer intergraded solutions to customers.
  6. Continuously identify and exploit cross selling opportunities to maximise business potential from each customer relationship.
  7. Build and maintaining relationships with customers through regular contacts and visits by ensuring effective call program is maintained on all assigned and prospect customers.
  8. Ensure delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing customers.
  9. Conduct business reviews to ensure customers are satisfied with Siginon products and services.

10.  Provide weekly and monthly reports, data, and research and market intelligence to the Commercial Manager, highlighting business performance, competitive landscape and recommendations.

11.  Review and tracks progress against revenue targets; analyse sales/ revenue reports; recommends and propose changes to existing plans and operating budgets; implement approved changes.

12.  Provide leadership to the relationship management team; coaches, guides, trains, develops and supports the team members in order to achieve sales targets and build strong brand equity.

13.  Works with Finance department to ensure all payments are collected within the agreed timelines as per the credit terms of the customer.


Education, Professional Qualifications & Work experience

  • Bachelor’ Degree in Business Administration/Management or other comparable qualifications from a recognized Institution
  • Diploma in Sales & Marketing
  • A minimum of five (5) years’ work experience in CRM/ Sales Role with a bias in logistics;

Skills & Competencies

  • High Level of integrity;
  • Proficiency in use of systems;
  • Excellent Teamwork/Collaboration ability;
  • Market Knowledge & Territory Management skills;
  • Strong prospecting & Relationship Management skills;
  • Excellent communication, interpersonal and presentation skills.



BUSINESS DEVELOPMENT MANAGER – 1 POSITION

JOB PURPOSE

Reporting to the Group Commercial Manager, the job holder will be responsible for developing products by identifying potential products; conducting market research; generating product requirements; determining specifications, pricing, and integrated plans for product introduction. Market products and the brand by developing and implementing marketing and customer service programs.


Responsibilities:

  1. Lead the search for new products and innovation in the ways customers  are  served.
  2. Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product changes in line with customer requirements.
  3. Introduce and market new products by developing integrated plans with sales, advertising, and operations.
  4. Recommends product pricing.
  5. Monitor and analyses market trends and competitors’ products and service and recommend plans to be competitive in the market offering superior products and service.
  6. Develop and implement comprehensive marketing strategies to create awareness of the company’s products   and services.
  7. Review and launch brand advertising and promotional activities.
  8. Develop and monitor implementation of customer service programs to achieve customer satisfaction.
  9. Develop mechanism and tools to measure and monitor customer satisfaction and service   across   the organization.
  10. Track customer satisfaction/ service and generate monthly reports to guide the organization on improving satisfaction and service.
  11. Provides information for management by preparing sales and marketing reports.
  12. Manage employee training and performance evaluations to achieve corporate objectives.


Education, Professional Qualifications & Work experience

  • Bachelor’ Degree in Commerce, Marketing, Economics, Business Administration, Management or other comparable qualifications from a recognized Institution.
  • Diploma in Sales & Marketing .
  • A minimum of five (5) years’ work experience in a Business Development Role with a bias in logistics.


Skills & Competencies

  • High Level of integrity;
  • Strong prospecting Skills;
  • Proficiency in use of systems;
  • Excellent Teamwork/Collaboration ability;
  • Working knowledge of project management;
  • Market Knowledge & Territory Management;
  • Excellent communication, interpersonal and presentation skills.



MARKET AND SALES ANALYST -1 POSITION

JOB PURPOSE

Reporting to the Business Development Manager, the job holder will be responsible for Responsible for compiling, maintaining, analyzing and presenting market and customer and internal company sales data to evaluate performance and provide insights.

Responsibilities:

1. Analyse data regarding sales performance, activity and company trends.

2. Generate daily, weekly and monthly reporting on sales and marketing activities

3. Measure, track and report results of initiatives that are underway.

4. Support the BDM in conducting market and competitor analysis and consolidate information into reports and presentations

5. Consolidate data from the sales team on consumers, competitors and market place and analyse information into actionable items, reports and presentations.

6. Consolidate data from all divisions on customer service, analyse the data and generate reports.

7. Track new products and promotions and provide track reporting to management


Education, Professional Qualifications & Work experience

  • Bachelor of Science degree in Statistics, Marketing or related field
  • A minimum of three (3) years’ work experience in analytics or reporting or baseline analysis
  • Experience in working with large amount of data.


Skills & Competencies

  • High Level of integrity;
  • Advanced statistical analysis;
  • Proactive and result oriented;
  • Good Market and industry understanding;
  • Proficient in common computer programs;
  • Strong communication, negotiation and interpersonal skills;
  • Good understanding of workable research methodologies;
  • Excellent communication, interpersonal and presentation skills.



TENDERS AND QUOTATIONS TEAM LEADER -1 POSITION

JOB PURPOSE

Reporting to the Group Commercial Manager, the job holder will be responsible for maintaining the integrity of the company’s price policy through day-to-day administration of the Siginon pricing procedures, service contracts, rate requests, tenders and tariff implementation.


Responsibilities:

1. Maintain accurate market data to help determine market rates structure to be used in submitting rates to customers.

2. Maintain overseas agents’ structure, rates, proposals and inquiries relating to pickups, freight, destinations clearances, packing, removals, warehousing, transport and quotations.

3. Arrange door to door services by liaison with various agents worldwide including pre-alerts.

4. Contact consignees on arrivals, negotiate with them about services prior to handing over of the documents.

5. Prepare tariffs, tenders, proposals and quotations for all our services in comparison to markets rates.

6. Work closely with the sales teams to obtain sales forecasts, performance data and customer requirements for the purposes of management planning.

7. Compiling monthly reports on overseas client performance and sales team performance.

8. Liaise with the sales teams and tender Committee to provide clear,   concise and accurate responses to pricing process and price policy questions.

9. Recognize and anticipate missing data from price quote requests and obtain required information to assure proper review of relevant facts pertaining to the proposed opportunity.

10. Prepare quotations and  pricing activity reports and perform routine maintenance of pricing activity reports to assure on going management visibility of pricing activities and the ability to evaluate integrity of the pricing and discounting processes.

11. Provide timely and accurate quotations and ensure proper documentation of approved price quotes that enable accurate contracting at the point of final sale.

12. Establish customer relationship management policies, procedures, selling and reporting guidelines to support the customer relationship team in achieving the objectives set, in growing Siginon’s market share and in increasing revenue.

13. Deliver agreed revenue and objectives on a monthly, quarterly and annual basis, and achieve  KPIs as per set targets.

14. Proactively create and develop business opportunities with both new and existing clients in order to generate additional business and to enhance key relationships.


Education, Professional Qualifications & Work experience

  • Bachelor’s Degree in Finance or Business or equivalent.
  • KCSE C+ and above.
  • A minimum of five (5) years’ work experience in a related position.


Skills & Competencies

  • High level of integrity;
  • Excellent teamwork/collaboration ability;
  • Excellent communication and interpersonal skills;
  • Excellent planning and organizing/work management skills;
  • Highly numerate individual with excellent analytical skills.

If you believe your experience, competencies and qualifications match the job and role specifications described; send your application and detailed CV(with details of at least 3 referees and MUST indicate your current salary on your application) to reach us on or before Friday  31st March  2017 by email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it



 


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